Phone: +1.707.255.9078 Email: customerservice@royceinstruments.com
FAQ
How do I choose a hook for my application?
How do I choose a shear tool?
How do I obtain an RMA for returning a module for calibration?
I need certification for compliance with a specific regulation or industry standards.
Is the Bond Testing machine CE marked?
What is the accuracy of my module?
What is the duration of a calibration? Can it be extended for a year?
Why do I need air supplied to my machine?
Does AutoPlacer or DE35-ST use a contact sensor?
How do I choose a pickup tip size for my die?
How do I unlock the cross hair generator on my DE35 system?
I have a new die size. Do I need a new eject head and pickup tip?
I have a new waffle pack. How do I program the DE35 to place die into the pockets?
Is the Die Handling machine CE marked?
My die are not coming off the tape. What can I do?
My die are not placing into the pockets correctly. What's wrong?
My eject needle is too sharp. Do you have blunter needles available?
My LCD is blank on my Pick and Place system. What's wrong?
My new pickup tip won't fit into my machine. What's wrong?
My rubber pickup tips have a square hole but my pickup shank is round. What happened?
My waffle pack program is scrambled. How do I reset the machine?
Sometimes I hear a clicking sound on my machine. What's wrong?
What is motorized die eject and why would we need it?
Is there a warranty?
