1. How do I choose a hook for my application?
Please look at our Hook Specifications PDF to find the correct size
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2. How do I choose a shear tool?
In general the shear tool face should be wider then the device to be sheared while not wide enough to hit adjacent objects.
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3. Why do I need air supplied to my machine?
System 552 - Air is required for Ball/Tweezer pull modules for tool clamping. Air is also needed to float manipulators.
System 580 - Air is required for bond shear modules in order to actuate the clamping mechanism and is necessary for accurate tool lift. Air is also needed to float manipulators.
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4. Tool lift and tool touch for 552: The machine tells me there’s an obstruction but there’s nothing in the way. What’s going on?
Your module is indicating touch, please make sure there is a shear tool installed and try again.
If condition persists, please contact a service technician.
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5. What is the duration of a calibration? Can it be extended for a year?
The recommended interval of a calibration is 6 months.
For more information please contact your local service representative:
Continental North America: CustomerService@RoyceInstruments.com.
International: International Service Representatives
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6. How do I obtain an RMA for returning a module for calibration?
Please Contact your local Customer Service Representative with the Module serial number and any issues.
Continental North America: CustomerService@RoyceInstruments.com.
International: International Service Representatives
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7. What is the accuracy of my module?
580 Modules - 0.15% of full scale with the exception of the TMS-100k which is 0.1%
552 Modules vary by type:
RPTM 0.25% of full scale
ASTM 0.30% of full scale
STM 0.40% of full scale
TWTM 0.50% of full scale
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8. How do I set my passwords in Windows and DOS on my 552?
For Windows: please view our Setting Windows Password PDF for your answer.
For DOS: please view our Setting DOS Password PDF for your answer.
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9. I need certification for compliance with a specific regulation or industry standards.
Please download our Certificate of Compliance.
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10. Is the machine CE marked?
Our Bond Testing machines are CE marked, please contact your Sales representative for further information.
Continental North America: CustomerService@RoyceInstruments.com.
International: International Service Representatives
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